Job Description

Waitress Responsibilities: Provide customers with menus. Take customer orders and relay this to the kitchen. Serve food and beverages to customers. Listen to any complaints that patrons have and address them appropriately. Prepare bills and process payments. Waitress Requirements: Endurance to stand and walk for long hours. Flexible work hours. Friendly disposition. Excellent coordination skills. Excellent communication skills.

Job Specification

We are looking for a friendly Waitress to assist customers by providing menus and information about specials, taking food orders and ensuring that orders are received by kitchen staff and prepared according to the customer's specifications. Waitresses also check in with customers to find out if they are happy with their service and meals. To be successful as a Waitress you must be friendly and patient with all customers. A good Waitress enquires about the customer's needs and ensures that they have a satisfactory dining experience. Accommodation: Provided Duty meals: Provided Insurance: Provided Visa: Provided Other benefits : As per UAE labour law

We are looking for a skilled Waiter or Waitress to take orders and deliver food and beverages to our customers. The right Waiter/Waitress uplifts the dining experience for customers. We are looking for someone who will have the patience, personality and perseverance to thrive in this role. Waiter/Waitress responsibilities include greeting and serving customers, providing detailed information on menus, multi-tasking various front-of-the-house duties and collecting the bill. If you are able to perform well in fast-paced environments, we’d like to meet you. To be a successful Waiter or Waitress, you should be polite with our customers and make sure they enjoy their meals. You should also be a team player and be able to effectively communicate with our Kitchen Staff to make sure orders are accurate and delivered promptly. Keep in mind that Waiter/Waitress duties may require working in shifts and/or occasionally during weekends and holidays. Ultimately, it is the duty of our Waiters/Waitresses to provide an excellent overall dining experience for our guests.

Job Responsibilities

• Greet and escort customers to their tables
• Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)
• Prepare tables by setting up linens, silverware and glasses
• Inform customers about the day’s specials
• Offer menu recommendations upon request
• Up-sell additional products when appropriate
• Take accurate food and drinks orders, using a POS ordering software,order slips or by memorization
• Check customers’ IDs to ensure they meet minimum age requirements for consumption of alcoholic beverages
• Communicate order details to the Kitchen Staff
• Serve food and drink orders
• Check dishes and kitchenware for cleanliness and presentation and report any problems
• Arrange table settings and maintain a tidy dining area
• Carry dirty plates, glasses and silverware to kitchen for cleaning
• Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties)
• Follow all relevant health department regulations
• Provide excellent customer service to guests

Skill Set Required

• Planning And Organizing
• Ability To Multitask And Prioritize
• Customer Service Orientation
• Attention To Detail And Accuracy
• Professional Appearance And Attitude
• Effective/Excellent Verbal And Written Communication Skills
• Ability To Handle Stress And Stay Calm Under Pressure

Job Requirements

• Proven work experience as a Waiter or Waitress
• Hands-on experience with cash register and ordering information system (e.g. POS machines with softwares)
• Basic math skills
• Attentiveness and patience for customers
• Excellent presentation skills
• Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment
• Active listening and effective communication skills
• Team spirit
• Flexibility to work in shifts
• High school diploma
• Endurance to stand and walk for long hours.
• food safety training is a plus

Salary and Benefits

Offered Salary: AED 1200 monthly - AED 1400 monthly
Overtime Applicable