FAQs

Hospitality is a term that is used to refer to the profession of welcoming guests with courtesy and hospitality. Hospitality can be seen as the science and art of how to make people feel welcome, comfortable, and at home. Hospitable behavior can include anything from simply welcoming people into a home or offering food and drink at a hotel. One way that hospitality professionals provide hospitality is by giving their guests personal attention, such as remembering their preferences for meal choice or beverages.
Hospitality jobs, such as those in the food and beverage industries, are jobs that focus on customer service and satisfaction. A hospitality job is any job that deals with providing customer service to a patron of a business. This can happen as a form of outreach, when welcoming customers into the establishment, or to provide assistance during their visit. This type of job covers a wide range of industries including hotels, restaurants and businesses in the food and beverage industry. There are many different types of hotel and restaurant jobs. They range from front desk clerks to waiters to hosts. Other job titles include assistant manager, executive chef, concierge, operations manager, food and beverage director, sommelier or wine director.
Hospitality is a challenging industry that requires many skillsets.The skills needed to work in hospitality can vary considerably depending on the industry or position. People who work in hospitality need to have skills in the following areas: food and beverage, event management, guest services, housekeeping, marketing and sales, and human resources. They also need to be good at multitasking and have strong social skills. Furthermore, they should be able to maintain a positive attitude during any situation.