Housekeeping Coordinator
3 years ago
AED 1000 monthly
Entry
Hotel
full time
Housekeeping Department
Housekeeping Coordinator
Job Specification

A Housekeeping Coordinator works as part of a team and is responsible for the day-to-day operation of the Housekeeping unit. As a member of this work team, the Housekeeping Coordinator insures that the Housekeeping unit operates efficiently, meets performance goals, timelines and standards, remains current with institutional housekeeping 'best practices," and stays within defined budgetary parameters for equipment, supply and personnel expenses. In addition, each Housekeeping Coordinator leads the work of a team of Custodians and may perform custodial duties in the absence of crew members or as otherwise needed. Positions may require the ability to work irregular hours or to rotate shifts. Working conditions include standing and/or walking for long periods of time and potential exposure to body fluids. Provide clerical/secretarial and administrative support for the housekeeping department, including typing, computer input, filing, tracing, answering telephones, printing reports, payroll, maintaining employee files and departmental record logs.


Job Responsibilities

  • Schedules the work of a Housekeeping crew and insures that assigned duties are completed on schedule and meet quality standards for the unit.
  • Schedules overtime and on-call hours for Housekeeping staff. Coordinates and participates in the hiring process for new Custodians; makes employment recommendations to the department manager.
  • Supervises preparations, set-ups and take-downs for special events. Coordinates with other departments, as needed. Maintains inventory and attendance records.
  • Monitors expenditures for supplies, equipment and personnel for compliance with budgetary limits.
  • Researches institutional housekeeping 'best practices.
  • Provides for service and repair of Housekeeping equipment. Identifies training needs for Housekeeping staff.
  • Trains Housekeeping staff and insures that performance standards are met.
  • Provides feedback to Housekeeping staff on improvement needed.
  • Coordinates evaluation process for assigned staff; provides substantial input to the department manager about the performance of assigned staff. Participates in dispute resolution for Housekeeping staff refers disciplinary action to department manager.
  • Review designated in-house guest list and be familiar with guests’ names and room locations
  • Print designated reports and distribute accordingly.
  • Update room status report in accordance with departmental procedures.
  • Contact floor supervisor to resolve floor discrepant rooms.
  • Monitor and track status of out of order rooms; update accordingly.
  • Document pertinent information in departmental log book.
  • Maintain security and accurate record of all guest room keys issued to Housekeeping staff.


Salary and Benefits

Offered Salary: AED 1000 monthly
Overtime Applicable
As per company policy Food Accommodation Transportation Visa Provided