Guest Service Ambassador

Beehive Human Resources Consultancy

Sheikh Zayed Rd - Business Bay - Dubai - United Arab Emirates , , , AE

Job Specification

We are searching for a reliable, innovative assistant restaurant manager tosupervise operations at our bustling restaurant. The assistant restaurant manager's duties include scheduling shifts, balancing cash registers, and overseeing payroll. You should also address customers' complaints and queries in a swift, courteous manner. To be successful as an assistant restaurant manager, you should implement measures to minimize costs and improve profitability. An outstanding assistant restaurant manager will contribute to the professional development of staff.

Job Responsibilities

  • Greeting guests upon arrival and making them feel welcomed.
  • Administering check-ins and check-outs.
  • Providing front desk services to guests.
  • Assigning rooms and taking care of administrative duties
  • Delivering mail and messages.
  • Processing guest payments.
  • Coordinating with bell service and staff management.
  • Being a source of information to guests on various matters such as transport and restaurant advice.
  • Processing meal and beverage requests.
  • Accommodating general and unique requests.
  • Diffusing conflict or tense situations with guests.
  • Reports accidents, injuries, and unsafe work conditions to manager and complete safety training and certifications.
  • Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.
  • Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
  • Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette.
  • Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other associates.
  • Comply with quality assurance expectations and standards.
  • Stand, sit, or walk for an extended period of time or for an entire work shift.
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
  • Attention to customer service with a professional and pleasant personality.
  • Available to work a flexible schedule including evenings, weekends and holidays.
  • Perform other reasonable job duties as requested.

Salary and Benefits

Offered Salary: AED 1000 monthly - AED 1200 monthly
Overtime Applicable
As per company policy Food Accommodation Transportation Visa Provided

Job Overview

Offered Salary

AED 1000 monthly - AED 1200 monthly

Career Level

Mid

Location

Sheikh Zayed Rd - Business Bay - Dubai - United Arab Emirates