Guest Relations : RAK Luxury Hotel
3 years ago
AED 2000 monthly
Entry
Hotel
full time
Front Office Department
Guest Service Agent
Job Specification

A hostess or host greets customers as they enter a restaurant, takes their reservations or puts them on a waiting list, gives them menus and shows them to their seats. They may also handle phone calls and customer queries about the restaurant and menu, and assist various restaurant staff when necessary.


Job Responsibilities

Hostess Job Responsibilities:

·       Welcome guests in a warm and friendly manner.

·       Ascertains their dining/lodging needs.

·       Seats guests and manage the seating chart.

·       Monitors restaurant activity to determine seating and dining flow.

·       Responds to guest inquiries and requests in a timely, friendly, and efficient manner.

·       Performs opening and closing duties, as needed.

·       Assists others with side work including, but not limited to cleaning, stocking, folding silverware, etc.

·       Helps fellow team members and other departments wherever necessary to maintain positive working relationships.


Salary and Benefits

Offered Salary: AED 2000 monthly
Overtime Applicable
Food Accommodation Transportation Service Charge