Branch Supervisor
3 years ago
AED 3500 monthly - AED 4000 monthly
Mid
Restaurant
full time
Operations Department
Branch Supervisor
Job Specification

To build an effective, efficient and driven team, who not only achieves the set targets but does so by adhering to the Company values and culture. The Branch Manager is responsible for ensuring that their team is motivated, disciplined and able to meet goals and objectives, in a timely manner and to contribute to the overall vision and mission of the organization. 
Candidates whom we are looking for would be:

  • Graduate in Hospitality, Travel and Tourism, or Hotel Management

  • 3-5 years of minimum experience in a restaurant or related industry

  • Minimum 2 years of experience in a management role within a restaurant or F&B

  • Fluent in English (Speaking, Reading, Wiring)

  • Character requirements

    • -  Pleasing Personality: Positive, Energetic, Motivated & Optimistic

    • -  Courteous, Respectful & Polite

    • -  Excellent attention to detail, observation and memory

    • -  Shows Compassion and is caring and driven

    • -  Able to demonstrate a clear passion for the F&B and Service Industry

    • -  Excellent face-to-face and telephone communication skills

    • -  Ability to handle significant stress and pressure

    • -  A good listener, and able to consider all information

    • -  Flexible and willing to work long hours

    • -  Advanced knowledge of Microsoft Office package -Word, Excel and Power Point  

Job Responsibilities

  • Coordinate daily Front of the House and Back of the House restaurant operations
  • Deliver superior service and maximize customer satisfaction
  • Respond efficiently and accurately to customer complaints
  • Regularly review product quality and research new vendors
  • Organize and supervise shifts
  • Appraise staff performance and provide feedback to improve productivity
  • Estimate future needs for goods, kitchen utensils and cleaning products
  • Ensure compliance with sanitation and safety regulations
  • Manage restaurant’s good image and suggest ways to improve it
  • Control operational costs and identify measures to cut waste
  • Create detailed reports on weekly, monthly and annual revenues and expenses
  • Promote the brand in the local community through word-of-mouth and restaurant events
  • Recommend ways to reach a broader audience (e.g. discounts and social media ads)
  • Train new and current employees on proper customer service practices
  • Implement policies and protocols that will maintain future restaurant operations

Salary and Benefits

Offered Salary: AED 3500 monthly - AED 4000 monthly

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